08:00 – 09:00
REGISTRATION & NETWORKING COFFEE
09:00 – 09:15
Beyond the Roadmap: The Next Chapter of Philippine Financial Services
- Milestone to Momentum: What the 57% Digital Transaction Target Achieved — and What Comes Next
- FATF Exit to Competitive Edge: Turning Restored Regulatory Credibility into Regional and International Advantage
- The Unfinished Agenda: Infrastructure, Talent, and Trust Frameworks for a Durably Inclusive Financial System
09:15 – 09:30
From Resilience to Relevance: Redefining Banking Strategy in the Age of AI and Open Finance
- From Weathering Disruption to Driving It: Turning Institutional Resilience into Competitive Advantage
- Open Finance as a Growth Engine: Unlocking New Revenue, Partnerships, and Customer Value
- AI at the Executive Level: Embedding Intelligent Decision-Making Across Risk, Operations, and Customer Experience
09:30 – 09:50
Banking on Intelligence: Powering the Cloud-Native, AI-First Future of Financial Service
- From Infrastructure to Intelligence: Building the Cloud-Native Foundation
- GenAI in Action: Real Deployments Across Philippine and ASEAN BFSI
- From Pilot to Production: Scaling AI with Speed, Governance, and Confidence
09:50 – 10:10
Rethinking Digital Identity: Securing Trust Beyond Onboarding
- AI Impacts on identity verification: Explore how AI has impacted both positively and adversely on identity verification and what steps can be taken by financial institutions to safeguard themselves and their users
- Balancing User Experience and Security: Discuss the challenge of delivering seamless user experiences while implementing robust verification measures, moving beyond outdated methods like SMS OTP to align with the guidance from The Bangko Sentral ng Pilipinas (BSP
- Future of Digital Trust in Philippine Banking: Delve into what the future holds for digital trust in the Philippine banking sector, focusing on strategies that safeguard both users and businesses amid a complex threat landscape
10:10 – 10:40
PANEL DISCUSSION
The CXO Transformation Agenda: Strategy, Execution, and Organisational Readiness
- Breaking the Silos: How CXOs Are Aligning Around a Unified Transformation Agenda to Accelerate Execution
- Pacing the Change: Balancing Technology Adoption Against Talent Gaps, Legacy Debt, and Regulatory Complexity
- Transforming vs. Digitising: The Leadership, Culture, and Governance Conditions That Determine Which Side You Land On
10:40 – 11:00
Hyper-Personalization in Financial Services: How AI is Redefining Customer Experience and Loyalty
- Personalise with permission: trust is the killer feature
- From journeys to real-time moments: orchestrate everywhere
- Delight by design: effortless experiences & proactive recovery
11:00 – 11:30
NETWORKING BREAK & VISIT TO EXHIBITOR LOUNGE
11:30 – 11:50
FIRESIDE CHAT
The CEO Speaks: Power, Pressure, and the Future of Philippine Finance
- Deciding at Speed: Leadership Disciplines for Managing Technology, Talent, and Business Model Bets Simultaneously
- Build, Buy, or Partner: How Incumbents Are Responding to Neobanks, Super Apps, and Embedded Finance
- Bold Innovation, Disciplined Governance: The Defining Leadership Balance of the Decade
11:50 – 12:10
Beyond Automation: Helping Financial Institutions Comply, Compete, and Win in an AI-Driven World
- Outcome-Led Process Orchestration as the New Competitive Currency for Philippine BFSI
- Urgency-Driven Your Competitors Are Already Automating -Here’s How to Catch Up and Lead
- Vision & Local Relevance from Manual to Intelligent: Rewiring Philippine Banking Operations for the Digital Decade Ahead
12:10 – 12:30
Beyond the Credit Score: AI and Alternative Data Reshaping Credit Decisions in the Philippines
- Alternative data and AI unlock credit access for millions of unbanked Filipinos — without increasing risk.
- Real-time fraud prevention through eKYC and behavioural profiling — deployable in days, not months.
- Next-generation credit intelligence is now accessible to rural banks, fintechs, and MSMEs — not just tier-one institutions.
12:30 – 12:40
Accelerate Lending Transformation - Pega’s Agentic Approach for Philippine Banks
- Empower Autonomous, Compliant Credit Journeys: Discover how agentic AI enables banks to build intelligent lending systems that operate autonomously, comply with regulations, and deliver personalised customer experiences.
- Drive Real-Time Credit Risk Decisioning: Learn how Pega’s market-leading AI-powered decision engine instantly assesses risk and tailors credit offers to boost conversion and minimise revenue leakage.
- Adapt Rapidly to Local Market Dynamics: Built for change, Pega’s low-code platform—enhanced with agentic AI—helps banks quickly tailor lending operations to Philippine-specific regulations and evolving consumer needs
12:40 – 12:55
Hyper-Personalisation at Scale: Serving Every Customer as a Segment of One
- Leveraging real-time data and predictive insights to anticipate customer needs across diverse customer segments
- Delivering seamless experiences across mobile, web, branch, and contact centre channels
- Embedding privacy and consent management into personalisation strategies while meeting regulatory expectations
13:00 – 14:00
LUNCH BREAK
14:00 – 14:30
PANEL DISCUSSION
Data Supremacy: Outthinking, Outpacing, and Outgrowing the Competition Through Intelligence
- Building secure, governed data platforms to enable AI-driven decision-making at scale
- Applying analytics across risk, fraud, customer value, and operational efficiency
- Navigating data privacy, sovereignty, and cross-border data regulations
14:30 – 14:50
Financial Inclusion at the Frontier: Reaching the Unbanked Through Digital Finance
- Counting the Uncounted: Quantifying the Financial Inclusion Gap Across Banking, Insurance, and Consumer Finance in the Philippines
- Beyond the Branch: How Digital Wallets, Agent Banking, and Alternative Credit Scoring Are Redefining Access for Rural, Low-Income, and Migrant Communities
- From Mandate to Margin: Building Commercially Viable Models That Deliver the BSP’s 70% Banking Penetration Target by 2030
14:50 – 15:30
Panel Discussion
Cyber Resilience as a Board-Level Imperative: Defending Institutions in an Accelerating Threat Landscape
- Confronting ransomware, AI-generated fraud, and insider threats — and what board-level ownership of cyber risk actually requires beyond policy sign-off and annual audits
- Securing hybrid, multi-cloud, and third-party ecosystems against the attack surfaces sophisticated threat actors routinely exploit — and meeting BSP operational resilience requirements
- Stress-testing incident response, crisis communication, and business continuity playbooks that minimise systemic impact and protect institutional reputation when — not if — an incident occurs
15:30 – 17:00
NETWORKING BREAK & VISIT TO EXHIBITOR LOUNGE
08:00 – 09:00
REGISTRATION & NETWORKING COFFEE
09:00 – 09:15
AML and Financial Crime Intelligence: From Reactive Detection to Proactive Disruption
- RA 12010 in Practice: What AFASA Demands of Banks and E-Money Issuers — and What BSP and AMLC-Ready Compliance Actually Looks Like
- AI on the Offensive: Using Network Analytics to Detect Mule Networks, VASP Layering, and High-Velocity Fraud Across the E-Wallet Ecosystem
- From Monitoring to Intelligence: Unifying KYC, Transaction Surveillance, and Behavioural Analytics into a Continuously Learning Financial Crime Function
09:15 – 09:30
Banking Without Borders: How Digital-First Institutions are Redefining Financial Access, Trust, and Growth in the Philippines
- Digital-First by Design: Building Scalable, Mobile-Native Banking Models that Reach Every Filipino — Banked or Unbanked
- Trust in the Digital Age: How Neobanks are Winning Customer Confidence Through Seamless Experience, Security, and Transparency
- From Disruption to Dominance: The Strategic Roadmap for Digital Banks to Lead the Next Phase of Philippine Financial Services
09:30 – 09:50
Cognitive Banking: The Future of Customer Engagement
- Reimagining customer interaction through AI-powered conversational platforms that offer intuitive, real-time support while evolving into trusted financial companions
- Leveraging cognitive banking to close the access gap—designing inclusive, user-centric experiences that address varying levels of digital literacy and financial capability
- Utilizing advanced analytics and behavioural modelling to proactively guide customers toward financial wellness, informed decision-making, and long-term value creation
09:50 – 10:10
From Data to Decision: How AI-Powered Analytics is Transforming Risk, Fraud, and Financial Intelligence
- Turning Data into Trusted Decisions: How Purpose-Built AI and Advanced Analytics Drive Smarter, Faster Outcomes Across Philippine Financial Institutions
- Fraud Prevention and Risk Management at Scale: Leveraging Real-Time Decisioning and Machine Learning to Detect Threats Before They Impact the Bottom Line
- Responsible AI in Financial Services: Building Transparent, Governed, and Compliant AI Frameworks That Regulators and Customers Can Trust
10:10 – 10:40
PANEL DISCUSSION
Face, Voice, Fingerprint: How Biometrics Is Redefining Trust Across Financial Services
- Assessing the effectiveness of biometrics against deepfakes, synthetic identities, and AI-driven fraud
- Countering next-generation identity threats through stronger governance and security controls
- Building inclusive biometric systems that balance trust, accessibility, and user experience
10:40 – 11:00
Low-Code and No-Code Innovation: Accelerating Development Without the IT Bottleneck
- Democratising Development: Enabling Business, Compliance, and Operations Teams to Build and Deploy Without Engineering Dependency
- Governed by Design: Maintaining Security, Auditability, and Regulatory Integrity Across Democratised Development Environments
- Organisation-Wide Innovation: The Change Management Disciplines That Build and Sustain Innovation Capacity Beyond the Technology Team
11:00 – 11:30
NETWORKING BREAK & VISIT TO EXHIBITOR LOUNGE
11:30 – 11:50
FIRESIDE CHAT
From Experiment to Enterprise: The Blueprint for Scaling AI Across Banking Operations
- Pilot to Production: Building the Data, Governance, and Operating Frameworks That Make Enterprise AI Scalable and Sustainable
- Accountable AI: Establishing Governance Models That Balance Responsible Innovation with Regulatory Compliance
- AI Across the Enterprise: Scaling Intelligence Across Risk, Fraud, Compliance, and Customer Experience with Measurable Impact
11:50 – 12:10
Open Finance, Open Opportunity: Unlocking Growth and Inclusion Through API-Driven Banking in the Philippines
- From Compliance to Commercial Advantage: Turning the Open Finance Framework into a Live API Monetisation Strategy
- Real-Time Payments, Identity, and Data: How Open Banking Infrastructure is Powering the Next Generation of Philippine Financial Products
- Solving the Last Mile: Overcoming the Integration and Compliance Barriers Holding Philippine Open Finance Back
12:10 – 12:30
One Bank, One OS: Redefining the Financial Frontline with AI-Native Banking
- End the Fragmentation: One AI-Native Operating System to Coordinate Every Customer, Employee, and AI Agent Across Your Entire Bank
- Cut the Hidden Cost: Automating the High-Volume, Exception-Heavy Work Across Onboarding, Lending, Disputes, and Servicing That Drains Operational Efficiency
- AI You Can Trust: Governed, Auditable, and BSP-Ready — Deploying AI Agents at Scale Without Sacrificing Control or Compliance
12:30 – 12:40
Beyond Passwords: The Case for Phishing-Resistant Authentication in Philippine Financial Services
- Why Legacy MFA is No Longer Enough: Closing the Authentication Gap That Attackers Exploit Most
- Passkeys at Enterprise Scale: Eliminating Credential Theft and Account Takeover Across Banking Operations
- From Employee to Customer: Deploying FIDO2-Compliant Authentication Across Every Digital Touchpoint
12:40 – 12:50
Onboard, Verify, Protect: The AI-Powered Identity Intelligence Reshaping Financial Services
- From Drop-Off to Conversion: Eliminating Onboarding Friction with AI-Driven eKYC Without Compromising BSP and AMLC Compliance
- Stopping Fraud at the Door: Real-Time Deepfake Detection, Liveness Verification, and Mule Account Prevention at the Point of Onboarding
- Launch in Days, Not Months: How No-Code Workflow Technology Enables Philippine Financial Institutions to Deploy Compliant Customer Journeys 5x Faster
12:50 – 13:00
Sustainable Finance and Green Banking: Turning ESG Commitments into Credible, Measurable Action
- From Commitment to Compliance: Embedding ESG into Credit Underwriting and Regulatory Disclosure Under the BSP’s Sustainable Finance Framework
- Structuring for Impact: Green Bonds, Sustainability-Linked Loans, and Transition Finance Instruments That Meet ASEAN Taxonomy Standards
- Measuring What Matters: Using Data and Technology to Report Environmental Outcomes with the Rigour Regulators and Investors Now Demand
13:00 – 14:00
LUNCH BREAK
14:00 – 14:30
Panel Discussion
Retail Banking Reinvented: Competing for the Customer in a Crowded Digital Marketplace
- Branch to Beyond: Reimagining Physical and Digital Experiences as Neobanks and Super Apps Reset Customer Expectations
- The New Competitors: How Big Tech and Neobanks Are Redrawing the Boundaries of Financial Services Delivery
- Personalisation Without Compromise: Balancing Customer Insight, Privacy, and Compliance Across Diverse Segments
14:30 – 14:50
Insurtech and the Transformation of Insurance: Closing the Protection Gap Through Technology and Innovation
- Reaching the Underinsured: How Parametric, Microinsurance, and Usage-Based Products Are Scaling Through Super App, Telco, and E-Commerce Channels
- AI-Driven Precision: Reinventing Underwriting, Claims Automation, and Fraud Detection Across Motor, Health, Life, and Agricultural Lines
- Distribution Reimagined: Embedded Insurance, Bancassurance, and What the Insurance Commission’s Regulatory Sandbox Means for Speed to Market
14:50 – 15:20
Panel Discussion
The CX Imperative: Designing Financial Journeys That Build Loyalty, Trust, and Lifetime Value
- Beyond Convenience: Creating Differentiated Digital Experiences That Drive Retention and Long-Term Customer Loyalty
- Behaviour Over Assumption: Using Journey Analytics and Customer Insight to Redesign Experiences Around How Customers Actually Behave
- CX as a Growth Driver: Linking Experience Investment Directly to Loyalty, Cross-Sell, and Revenue Outcomes
15:20 – 16:00
NETWORKING BREAK & VISIT TO EXHIBITOR LOUNGE
16:00 – 16:30
Red Carpet Moment with Paparazzi Lights
16:30 – 16:40
Opening Ceremony by EMCEE
16:40 – 16:50
Grand Premier Performance
16:50 – 17:00
Keynote Address from VIP Chief Guest
17:00 – 17:20
Introductory Address by the Jury Committee
17:20 – 18:00
Awards Presentation
18:00 – 18:10
Closing Remarks
18:10 – 18:20
Closing Performance
18:20 – 19:30
Cocktail & Gala Dinner
*The above is a running agenda and is subject to change