Agenda 2025

Redefining Financial Resilience: Central Banking in the Age of Digital Evolution

• Modernizing Monetary Policy Through Innovation: Aligning regulatory evolution with the pace of fintech growth and digital finance
• Inclusive Finance as a National Imperative: Empowering underserved communities through digital solutions and policy enablement
• Institutional Trust in a Digital Future: Safeguarding confidence and transparency in a rapidly evolving financial landscape

Arifa Ala

Assistant Governor

Bangko Sentral ng Pilipinas

Driving Speed and Trust with AI in Credit Decisioning and Insurance Automation

• Understand how banks and insurers across Asia are responding to increasing customer expectations, regulatory pressures, and the demand for real-time decision-making
• Explore the shift toward AI-first strategies that power faster, fairer, and more compliant credit decisions, while transforming insurance processes from onboarding to claims
• See how intelligent agents and data-driven models are streamlining underwriting, improving risk assessment, and delivering seamless, personalized experiences
• Learn how leading institutions are embedding AI into core operations to build agile systems that respond to market shifts with speed and confidence.

Pramod Kumar

Vice President & Head of Business, Asia Pacific

Newgen Software

Varun Goswami

Vice President & Global Head of Product and AI

Newgen Software

Cognitive Banking: The Future of Customer Engagement

• Reimagining customer interaction through AI-powered conversational platforms that offer intuitive, real-time support while evolving into trusted financial companions
• Leveraging cognitive banking to close the access gap—designing inclusive, user-centric experiences that address varying levels of digital literacy and financial capability
• Utilizing advanced analytics and behavioral modeling to proactively guide customers toward financial wellness, informed decision-making, and long-term value creation

Simon Melton

Regional Sales Director

Personetics

Fitzgerald Chee

Senior Vice President, Head of Consumer Platforms

Bank of the Philippine Islands (BPI)

Hyper-Personalization in Financial Services: How AI is Redefining Customer Experience and Loyalty

• Personalise with permission: trust is the killer feature
• From journeys to real‑time moments: orchestrate everywhere
• Delight by design: effortless experiences & proactive recovery

OJ Olivier

Director of Transformation Enablement

EmbedIT

Next-Gen Identity Security: Orchestrating Trust with Advanced Biometrics and Authentication Technologies

• Local trends & Bangko Sentral NG Pilipinas (BSP) expectations when it comes to Identity Verification & Authentication on digital channels
• Explore how biometric technologies are reshaping secure identity verification, combating deepfakes, and enhancing user trust across channels
• A deep dive into passwordless strategies, MFA, and the FIDO Alliance’s role in delivering frictionless yet secure access
• Dive into real-world use cases of mobile driver’s licenses, NFC technology, and automated document verification—and how they’re simplifying identity journeys at scale

Moderator

Paul Kenny

Vice President of Customer Success
EMEA & APAC

Daon

Francis Chiu

Head of Consumer Banking Applications

BDO Unibank, Inc

Juan Mestas

Senior Vice President, Strategy, Innovation Architecture & Platform Division Head

Security Bank Corporation

Barani Sundaram

Chief Technology Officer, SVP Technology Transformation

East West Banking Corporation

Rethinking Digital Identity: Securing Trust Beyond Onboarding

• AI Impacts on identity verification : Explore how AI has impacted both positively and adversely on identity verification and what steps can be taken by financial institutions to safeguard themselves and their users
• Balancing User Experience and Security : Discuss the challenge of delivering seamless user experiences while implementing robust verification measures, moving beyond outdated methods like SMS OTP to align with the guidance from The Bangko Sentral ng Pilipinas (BSP)
• Future of Digital Trust in Philippine Banking : Delve into what the future holds for digital trust in the Philippine banking sector, focusing on strategies that safeguard both users and businesses amid a complex threat landscape

Hardik Bhutani

Fraud Product Head, APAC

Entrust

Sandeep Kuberkar

Senior Sales Manager, Identity Security

Entrust

Digital Banking 2.0: The Next Phase of Customer-Centric Financial Services

• Creating Seamless User Experiences Through Digital Banking: Designing intuitive interfaces and user-friendly platforms
• Incorporating AI to Personalize Customer Services: Leveraging AI to tailor financial products and services to individual needs
• The Role of Open Banking in Driving Financial Innovation: How open APIs are fostering innovation and competition in the banking sector

Moderator

Arvie de Vera

Founding Board Director

Fintech Philippines Association

Sanjay Sharda

Chief Liabilities & Customer Growth Officer

UNO Digital Bank

Lionel Gacad

Chief Experience Officer

GoTyme Bank

Accelerate Lending Transformation - Pega’s Agentic Approach for Philippine Banks

• Empower Autonomous, Compliant Credit Journeys : Discover how agentic AI enables banks to build intelligent lending systems that operate autonomously, comply with regulations, and deliver personalised customer experiences.
• Drive Real-Time Credit Risk Decisioning : Learn how Pega’s market-leading AI-powered decision engine instantly assesses risk and tailors credit offers to boost conversion and minimise revenue leakage.
• Adapt Rapidly to Local Market Dynamics : Built for change, Pega’s low-code platform—enhanced with agentic AI—helps banks quickly tailor lending operations to Philippine-specific regulations and evolving consumer needs

Nihar Joshi

GTM Lead, Asia

Pegasystems

DeepfakeSafe: Safeguarding KYC Against AI-driven Fraud

• Uncover how AI-driven deepfakes are reshaping fraud risks in KYC
• Live demo: watch how easily a deepfake can be created — and why it’s dangerous
• Understand how financial institutions can keep onboarding secure, compliant, and fraud-free

Saket Kumar Jha

Chief Revenue Officer

HyperVerge

The Invisible Architecture: Why Your Core is the Secret to Winning the AI-powered Banking Race

• Synopsis: The banking industry is in a race to deliver on the promises of AI, hyper-personalisation, and seamless digital experiences. Yet, for many institutions, this journey is blocked by an invisible barrier: a legacy core architecture that prevents true innovation. In this session, we will shift the conversation from simply adopting new technologies to building the modern foundation required to make them a reality. We will explore how a cloud-native, real-time core system enables banks to not only future-proof their operations but also unlock the data, agility, and speed needed to compete effectively. This talk offers a strategic blueprint for how Philippine banks can transition from being technology consumers to being market leaders.

Three takeaways for the audience:

• Unlock the Power of Generative AI at the Source: You will learn why a real-time, API-first core is the single most significant enabler of next-generation technologies. Without a modern foundation, it is impossible to unlock the real-time data required to power true personalisation and intelligent automation.
• Turn Regulatory Compliance into a Competitive Advantage: You will discover how a flexible, cloud-native architecture can drastically reduce the time and cost of adapting to evolving regulations from the BSP, allowing you to focus on innovation.
• Achieve Next-Level Time-to-Market: A Universal Product Engine within a modern core is a strategic asset. You will gain a clear understanding of how it is used to rapidly build, test, and launch new products in a matter of weeks, giving banks the agility to outpace competitors and respond to market demands in real-time.

Laz Hadjisavvas

Global Head of Sales Engineering

Thought Machine

From Pilots to Production: Scaling AI Responsibly Across BFSI

• Assess the BFSI sector’s progress from AI pilots to enterprise adoption.
• Tackle key challenges in scaling AI, from governance to implementation.
• Share best practices for responsible, compliant, and impactful AI at scale.

Moderator

Anna Marie Pabellon

Deloitte PH Financial Services Industry and Assurance Leader

Deloitte

Oliver Chato

Director, Information and Communications Technology Department

Philippine Securities and Exchange Commission (SEC)

Dennis Omila

Chief Transformation Officer

Union Bank of the Philippines (UBP)

Carlos Santos

Chief Transformation and Technology Officer

AXA Philippines

The Role of APIs in Accelerating Fintech Innovation

• How Open APIs Are Enabling a New Era of Financial Services: Unlocking new possibilities through seamless third-party integrations
• API-Based Platforms for Building Scalable Fintech Solutions: Building fintech services that can scale quickly using APIs
• The Impact of Regulatory Compliance on Open APIs: Navigating the challenges and opportunities of API use in fintech

Lito Villanueva

Executive Vice President and Chief Innovation and Inclusion Officer

Rizal Commercial Banking Corporation (RCBC)

Experience as Currency: Reimagining Customer Engagement in BFSI 4.0

• How AI and behavioral analytics are enabling BFSI institutions to engage customers with empathy, context, and care—building deeper trust and loyalty
• Reducing complexity in onboarding, servicing, claims, and advisory through automation, omni-channel orchestration, and intuitive design
• Crafting digital experiences that are accessible, multilingual, and inclusive—especially for rural, unbanked, and less digitally literate populations

Moderator

Gilbert Trinchera

Partner, Technology Consulting

KPMG in the Philippines

Godfrey A. Santos

Senior Assistant Vice President - Customer Experience

PETNET, Inc.

Patricia Tan

CMO

Security Bank