Pega has been helping enterprises manage complex processes and decisions since 1983. As the company moves further into AI-powered workflows, how is this changing the way enterprises approach process automation?
Process automation is evolving from simply automating tasks to orchestrating outcomes. Enterprises are no longer focused on replacing manual steps alone. They’re embedding AI into workflows so systems can understand context, make decisions, and take action while remaining governed, auditable, and predictable. This is reflected in the latest Forrester Wave™ for AI Platforms, where Pega was recognized for combining AI, governance, decisioning, and workflow automation into a cohesive platform that supports complex, regulated enterprise environments.
